Customer Service – Keith M Merrick Company
Posted on October 5, 2020
The Keith M. Merrick Co., an 87 year old family owned print manufacturing company, located in Sibley, Iowa, is seeking a customer service person to join its team as the lead CSR for the commercial printing and ad specialty division. The successful candidate will also help in other sales areas.
A working knowledge of print manufacturing would be helpful but not a requirement. A pleasant demeanor with customers and good computer skills are important. Salary based on experience. Health and life insurance, 401k, HSA and 11 paid holidays.
- Answer incoming customer inquiries
- Record customer information within our customer service database
- Engage with clients in a friendly and professional manner while actively listening to their concerns
- Offer support and solutions to customers in accordance with the company’s customer service policies
Name: Michael Fleming
Experience: Customer service: 1 year (Preferred)
Education: High school or equivalent (Preferred)
Wage: $12.00 - $18.00 per hour
Type: Full time