Customer Service – Keith M Merrick Company

Posted on October 5, 2020

The Keith M. Merrick Co., an 87 year old family owned print manufacturing company, located in Sibley, Iowa, is seeking a customer service person to join its team as the lead CSR for the commercial printing and ad specialty division. The successful candidate will also help in other sales areas.

A working knowledge of print manufacturing would be helpful but not a requirement. A pleasant demeanor with customers and good computer skills are important.  Salary based on experience. Health and life insurance, 401k, HSA and 11 paid holidays.

Job Duties:

  • Answer incoming customer inquiries
  • Record customer information within our customer service database
  • Engage with clients in a friendly and professional manner while actively listening to their concerns
  • Offer support and solutions to customers in accordance with the company’s customer service policies

Job Posting URL:

Name: Michael Fleming

Phone: 712-754-2503

Experience: Customer service: 1 year (Preferred)

Education: High school or equivalent (Preferred)

Wage: $12.00 - $18.00 per hour

Type: Full time