Social and Mental Health Services

Northwest Iowa Care Connections

Northwest Iowa Care Connections exists to support improved access to behavioral healthcare through local resources to promote full citizenship for people with mental illness and intellectual disabilities.


Marlee Christoffel



24-hour Crisis Line: 844-345-4569

Address: 215 West 4th St, Suite 6, Spencer, IA, 51301

Phone: (712) 264-3945

Upper Des Moines Opportunity

Address: 1672 Northwest Blvd., Sibley, IA 51249

Phone: (712) 754-2573

Fax: (712) 754-3387

Office Hours: 8am-4pm M, W, F (Closed 12:00-12:30 for Lunch)

Food bank hours: 9am-3pm on M, W, F (donations welcome)

Dept. of Human Services (For Any Federal Assistance)

  • Medicaid
  • EBT
  • Title XIX

Contact DHS:

Address: 160 2nd St. SE, Primghar, IA 51245

Phone: (800) 392-3895

By Appointment Only

ATLAS of Osceola County

ATLAS Group is a Christ-centered service organization birthed from the original ATLAS ministry in Sioux Center, IA. Its purpose is to help serve, equip and connect other individuals and communities who desire to touch lives for Christ through the ATLAS model.

Address: 955 2nd Ave. Sibley, IA 51249

Phone: (712) 754-4311

Fax: (712) 754-4337


General Relief

Osceola County General Assistance shall be provided to residents of this county as mandated by the Iowa Code. To qualify, one must be a resident of Osceola County, be at least 18 years of age and meet current income and resource guidelines.

Contact General Relief:

Laurie Ruf
c/o Osceola County Auditor’s Office

Address: 300 7th Street, Sibley, IA 51249

Phone: 712-754-2241

Assistance available

Iowa Rent and Utility Assistance Program:

  • Assistance for Renters: The Iowa Rent and Utility Assistance Program will provide eligible COVID-19 impacted renters with rent and/or utility assistance for a total of up to 12 months.
  • Assistance for Homeowners: The Iowa Homeowner Eviction Prevention Program will reopen to provide eligible COVID-19 impacted homeowners at imminent risk of eviction with mortgage assistance for up to four months, with a maximum assistance per household of $3,600. The short-term program will be available until funds are exhausted or a new federal program is launched. Program funding is provided through federal CARES Act funds.
  • For a full list of eligibility requirements, additional information and to apply, visit

Low-Income Home Energy Assistance Program:

  • The program helps qualifying low-income Iowa homeowners and renters pay for a portion of their primary heating costs for the winter heating season. The assistance is based on household income, household size, type of fuel, and type of housing.
  • Eligibility is based on household size and income.
  • To find your local agency, you may call 2-1-1, visit, or contact the Iowa Department of Human Rights at (515) 281-3861 or 1-800-351-4659. LIHEAP information is available in multiple languages on the Department's website.